Account Service Management Advisor vacancy at Dell in Charlotte

Dell is currently seeking to employ Account Service Management Advisor on Thu, 18 Oct 2012 13:41:13 GMT. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and customer account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management... Read more »